Mozilla Thunderbird: Configure IMAP/POP/SMTP
Introduction
Email is an important part of our lives, whether it’s for work or just to keep in touch with friends and family. This document provides you with instructions to set up Mozilla Thunderbird on your device.
This guide explains how to configure your email account using the POP or IMAP protocol. It also includes a process overview for novice users plus a preparation checklist.
Email Settings
More advanced users can refer to the following lists for the IMAP, POP, and SMTP settings. If you don’t understand the lists, don’t worry; this document walks you through all the steps you need to configure your email.
In order to set up your email client, you will need to know which email cluster your account is hosted on. You will find this on your domains page: https://www.slickpic.com/domain/list
IMAP
• Server: mail.hostedemail.com (cluster A) or mail.b.hostedemail.com (cluster B)
• Port: 143 or 993 (SSL)
• Username: full email address
• Password: email password
POP
• Server: mail.hostedemail.com (cluster A) or mail.b.hostedemail.com (cluster B)
• Port: 110 or 995 (SSL)
• Username: full email address
• Password: email password
SMTP
• Server: mail.hostedemail.com (cluster A) or mail.b.hostedemail.com (cluster B)
• Port: 25, 587, or 465 (SSL)
• Username: full email address
• Password: email password
If you have never set up an email account, it is very important for you to read the Process Overview before beginning. If your particular email program is not covered in this guide, you can still use the Process Overview to complete your account set up. Set up varies from program to program but not by much. Check your email program’s website for specific set up instructions or contact your internet provider for assistance.
Process Overview
So, now you have this great device and you want to download your email messages to your device.
This requires two things:
1. The device can communicate properly with the provider’s server.
2. The provider’s server recognizes you so that you receive the right email messages.
If this sounds daunting, don’t be alarmed. You only complete two fields to tell your device how to communicate with the provider’s server, and then you fill in two more fields to identify yourself. Depending on your email program, there may be a few more fields to fill in but not many. That’s it.
You also have to set your program to use SMTP authentication. This sounds technical but it’s accomplished with just one mouse click.
Anatomy of an Email Address
Your email address is made up of three parts:
• The first part is unique to you, it’s your user name. It uniquely identifies you within your service provider’s domain. Your user name is separated from the second part of the address by a commercial at sign (@).
• The second part is the domain or host name, usually the provider’s company name. The domain name is separated from the third part by a period (.), commonly referred to as a dot.
• Finally, the third part is called a top-level domain (TLD). It is used to divide the Internet into manageable groupings
(For more information about email addresses, see http://en.wikipedia.org/wiki/Domain_name.)
Why is My Email Address Important?
When it is time to set up your email client, one of the pieces of information required for POP and IMAP is a user name. When setting up your email client, you must use your full email address as your user name or the server returns an error when you try to connect.
Account Information
The four main pieces of information supplied by your provider include:
In addition, your provider might include the server type or email protocol. The protocol uses the incoming server to deliver mail. The server type is either POP3 or IMAP.
Your software might require the server type or it might not. The server type or protocol is usually requested so your software can identify more options to offer you. However, the additional options are not covered in this document.
Before You Begin
In order to setup your email client, you will need to know which email cluster your account is hosted on.
If you don’t know this information, you can check with your email service provider, or try logging into webmail at:
Cluster A:
Cluster B:
If you are able to successfully login to the webmail interface, then you have found your mail cluster. If you are not able to login to either cluster, please contact your email service provider for support.
Add Email Account
These directions assume that Thunderbird is open on your computer. Follow these directions to add an email account.
Step 1: Open Account Settings
Launch Thunderbird, click on Tools, and select Account Settings.
Step 2: Add Mail Account
Under Account Actions, click Add Mail Account…
Step 3: Enter Account Information
Enter the following information:
Your Name:
This is the name that will appear on all outgoing mail from the account.
Email Address:
Enter your full email address.
Password:
Enter the password for your email address.
Click Continue
Step 4: Enter Account Information
Enter the following information:
Incoming Protocol:
IMAP or POP3 as per your preference. We recommend IMAP.
Server Hostname:
mail.hostedemail.com (Cluster A) or mail.b.hostedemail.com (Cluster B)
Port:
993 (incoming IMAP) 995 (Incoming POP3) 465 (outgoing)
SSL:
SSL / TLS Authentication: Autodetect
Username:
Your full email address
Once you are finished, click Re-Test. Thunderbird will test your account settings and account creation will be complete.